That because it was played at another machine they can’t help me. How can this happen? My offer doesn’t print and then I get told that it’s too bad. After that I spoke with Terrence Smith and he stated that it was played and there nothing he would do. She said they wouldn’t do it and that’s it. I restated that I never received the voucher and asked if she could check the camera. The last time I went up there Jasmine comes from the back and says she can’t do anything because it’s been played. I went back two more times and was told the same thing. They told me to wait and come back because the supervisor had stepped away.

I wouldn’t print so I went to the rewards desk and asked for the voucher to be printed. I came in around 2:42pm and tried to print my weekly offer voucher for $30.